You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Please note: Support.getacvideo.com will be moving to help.getac.com on January 1st, 2025. Please update your bookmarks accordingly to avoid unplanned interruptions.
Home > Compute Articles > Software > WWAN - Mobile Broadband Device not detected
WWAN - Mobile Broadband Device not detected
print icon

Q: Skylight says Mobile Broadband Device not detected and the quickbar shows the middle icon is grayed out with an X, how do we turn the broadband back on?
 

A: When the quickbar shows that it is gray that means it was disabled in BIOS. Please follow these steps to turn it back on:

  • Reset the unit and press F2 at the Getac Splash screen
  • Click the Advanced Tab
  • Click Device Configuration
  • Turn WWAN switch to ON
  • Press F10 to Exit & Save Changes
  • Not your broadband should be enabled again
Feedback
0 out of 0 found this helpful

Custom PIN Entry
scroll to top icon