Finding the IMEI Number of a WWAN Module

Purpose

This document provides multiple methods for locating the IMEI (International Mobile Equipment Identity) number of a WWAN / 4G cellular module installed in a Windows system.

The IMEI number uniquely identifies the cellular modem hardware and is commonly required for:

• Cellular carrier activation
• Technical support
• Asset tracking
• Warranty verification
• Troubleshooting WWAN connectivity issues

Overview

The IMEI number can be retrieved through:

• Command Prompt
• Windows 10 Settings
• Windows 11 Settings

Option 1 — Using Command Prompt

This method works on supported Windows systems with a detected cellular modem.

Step 1 — Open the Run Dialog

Press:

Windows + R

Step 2 — Open Command Prompt

Type:

cmd

Then press:

Enter

Step 3 — Run the WWAN Interface Command

In Command Prompt, type:

netsh mbn show interfaces

Press:

Enter

Step 4 — Locate the IMEI Number

The command output will display information about the installed cellular modem.

Example:

    Name                   : Cellular
    Description            : WWAN Adapter
    GUID                   : xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    Physical Address       : xx:xx:xx:xx:xx:xx
    IMEI                   : 123456789012345

Locate the line labeled:

IMEI

Option 2 — Windows 10 Settings

Step 1 — Open Settings

Press:

Windows + I

Step 2 — Open Network Settings

Navigate to:

Settings → Network & Internet

Step 3 — Open Cellular Settings

In the left navigation pane, select:

Cellular

Note: This option appears only if a WWAN/cellular device is installed and detected.

Step 4 — Open Advanced Options

Scroll down to:

Advanced options

Step 5 — Locate the IMEI Number

Within the advanced settings section, device information including the IMEI number should be displayed.

Option 3 — Windows 11 Settings

Step 1 — Open Settings

Press:

Windows + I

Step 2 — Open Network Settings

Navigate to:

Settings → Network & Internet

Step 3 — Open Cellular Settings

Select:

Cellular

from the left navigation pane.

Step 4 — Open Mobile Operator Settings

Scroll down and select:

More Cellular Settings → Mobile Operator Settings

Step 5 — Locate the IMEI Number

The Mobile Operator Settings page will display information about the cellular modem, including:

• IMEI number
• Network information
• SIM details
• Carrier information

Troubleshooting

Cellular Option Missing

If the Cellular menu does not appear:

• Verify the system includes a WWAN module
• Confirm WWAN drivers are installed
• Ensure the WWAN device is enabled in Device Manager
• Verify WWAN is enabled in BIOS if applicable

Command Returns No Interfaces

If the command:

netsh mbn show interfaces

returns no interfaces:

Possible causes include:

• No WWAN hardware installed
• Missing cellular drivers
• Disabled WWAN adapter
• Unsupported modem

Additional Notes

• IMEI numbers are typically 15 digits long.
• Some systems with dual-SIM or multiple modems may display multiple IMEI numbers.
• The IMEI is assigned to the modem hardware itself and does not change.

Revision History

Version	Date	Description
1.0	May 13, 2026	Initial release