Verizon eSIM Setup

Umesh Desai

May 13, 2026

903

Verizon eSIM Activation and Configuration Guide for Windows Devices

Purpose

This document provides step-by-step instructions for activating and configuring a Verizon eSIM on a Windows-based device using the Verizon MyBiz portal.

Prerequisites

Before beginning, ensure the following:

You have access to your Verizon MyBiz account.
The device supports eSIM functionality.
You have the device IMEI available.
You have the Verizon eSIM QR code/barcode.
You know the correct Verizon APN for your organization’s account.

Verizon eSIM Setup Procedure

Step 1 – Sign In to Verizon MyBiz

Open a web browser.
Navigate to the Verizon MyBiz portal.
Sign in using your business account credentials.

Step 2 – Locate the Device IMEI

Find the device you want to activate.
Record the device’s IMEI number.

The IMEI is required to assign and activate the eSIM profile.

Step 3 – Activate the eSIM in MyBiz

In MyBiz, open the Manage SIM section.
Select the option for eSIM.
Apply and save the changes.

Wait for confirmation that the eSIM activation has completed before proceeding.

Step 4 – Open Cellular Settings on the Windows Device

On the device, click the Windows Start button.

Navigate to:

Settings → Network & Internet → Cellular

Step 5 – Select the Correct SIM Slot

In Cellular settings, verify that SIM2 is selected.

On devices with both physical SIM and eSIM support, the eSIM is typically assigned to SIM2.

Step 6 – Open eSIM Profiles

Within the Cellular settings page, select:
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eSIM Profiles
```

Step 7 – Add a New eSIM Profile

Click Add Profile.
Choose the option to manually add a profile.
Select the option to scan a QR code/barcode.

Step 8 – Scan the Verizon eSIM QR Code

Use the device camera to scan the provided Verizon eSIM QR code/barcode.

Ensure the QR code is clearly visible and fully captured during scanning.

Step 9 – Enable the eSIM Profile

After the profile is successfully added:
- Select the new eSIM profile.
- Click Use Profile.

The profile must be enabled before cellular connectivity can be established.

Step 10 – Open Mobile Operator Settings

Return to the main Cellular Settings page.
Open:
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Mobile Operator Settings
```

Step 11 – Verify or Add the APN

Verify that the correct Verizon APN is present.
If no APN exists:
- Select Add APN.

Step 12 – Configure the APN

Enter the required Verizon APN information in the APN field.

Use the APN assigned to your Verizon business account.

Step 13 – Set the APN Type

Scroll to the Type field.
Select:
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Internet and Attach
```

Step 14 – Save the Configuration

Click OK or Save to apply the APN settings.

The device should begin connecting to the Verizon cellular network automatically.

Verification

After setup is complete:

Confirm the device shows a cellular signal.
Verify internet connectivity.
Confirm the device displays Verizon as the active carrier.

Troubleshooting

eSIM Profile Will Not Download

Verify the QR code is valid and active.
Ensure the device has internet access during setup.
Restart the device and retry.

No Cellular Connection

Verify the APN settings are correct.
Ensure the eSIM profile is enabled.
Confirm SIM2 is selected.

Verizon Network Not Detected

Disable and re-enable Cellular connectivity.
Restart the device.
Contact Verizon Business Support if the issue persists.

Revision History

Version	Date	Description
1.0	May 13, 2026	Initial document creation

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