Overview

The Case Sharing feature in Getac Evidence provides secure options for sharing cases with both internal team members and external stakeholders. Internal sharing enables collaboration within your organization, while external sharing supports controlled access for individuals or agencies outside the system. Both methods include configurable settings to manage access, permissions, and link expiration, ensuring case data is shared responsibly and securely.

Share Internal

The Share Internal action is used to share a case with team members who do not already have access to cases via the Case Management application permissions.

Reminder:

Receiving users must have at least the View Cases Module application permission to access the Case Lister page and view shared cases.

Form Entry	Description
Internal User(s)	At least one entry for either Internal User(s) or Internal Group(s) is required. Users listed here will receive a “Case Share” email.
Internal Group(s)	At least one entry for either Internal User(s) or Internal Group(s) is required. Group members will not receive a “Case Share” email.
Link Expiration *	Required. Start date defaults to today, with the start time as the moment the user selects the “Share” button. If an End Date is set, the end time will be 11:59 PM of that day.
View Access	Required. Defaults to View Only. Options: View Only – Grants read-only access. Contribute – Grants read/write access.

Share External

The Share External action is used to share a case with recipients who do not have direct access to the Getac Evidence application. This option includes a wide range of configurable settings to control permissions, visibility, and expiration.

Form Entry	Description
Individual or Agency Name *	Required. At least one entry for either Internal User(s) or Internal Group(s) is required. Users listed here will receive a “Case Share” email.
Email Address *	Required. At least one entry for either Internal User(s) or Internal Group(s) is required.
Phone Number	Optional. Start date defaults to today, with the start time as the moment the user selects the “Share” button. If an End Date is set, the end time will be 11:59 PM of that day.
Message	Optional. If specified, the message text is included in the “Case Share” email sent to the user.
Link Expiration *	Required. Start date defaults to today, with the start time as the moment the user selects the “Share” button. If an End Date is set, the end time will be 11:59 PM of that day.
Share Permissions	Optional. Defaults to all items unchecked. Options: Evidence Download – Allows access to the global download button and “Download asset(s)” action on evidence ribbons. Case Notes – Includes Notes added to the case timeline. Audit Trail – Includes the Audit Trail tab for viewing and download. GPS Data – Includes GPS metadata associated with each asset.
View Access	Required. Defaults to With Live Updates. Options: With Live Updates – Provides live updates for the case and assets. Current Snapshot – Provides a static snapshot view of the case.
Filter View By	Optional. Provides filtering options for what entries are shown on the Case Timeline. If nothing is selected, all entries are shown. Note: The Notes option is excluded here, as it is controlled by Share Permissions.