In-Car NF21a Firmware Updates

As of 09/25/2023, the latest firmware version for the NF21a camera is 4.0.0.18.  Latest firmware software and firmware versions can be found here: https://help.getac.com/staff/kb/articles/37

To create a FOTA update package (Firmware update Over-The-Air update package), be sure to follow these instructions exactly. 

1. Navigate to Setup > Unit Update > Assets
2. Click the Page icon to open “Auto Update Asset – Upload” screen
   1. For “Unit Update File” click browse and upload “NF21A_4.0.0.18.dll”
   2. Leave Resource File empty and click next.
   3. Leave description blank, scroll down and click save.
3. Navigate to Setup > Unit Update > Packages
4. Click the Page icon to open Auto Update Package
   1. For “Client Type” select “In Car”
   2. For “Asset” select “NF21A_4.0.0.18.dll”
   3. For “Description”, enter “CA-NF21A FW”
   4. For “Version”, enter “4.0.0.18”
   5. Click Browse and upload 4.0.0.18.exe

To apply this update to cameras, navigate to the “Units” tab. 

1. Filter the “Type” column for “Car”. 
   1. Select one or more units.

Use the Options Menu (cog wheel) and select “Assign Unit Update Package”. 

1. 2. Select the package called NF21A_4.0.0.18.dll
   3. Select High for priority
   4. Leave execute in minutes set to 0.
   5. Leave comments blank.
   6. Click Save.
2. The unit will update when the system is idle.  Results of the update can be seen on each individual unit page on the “Update History” tab.
   1. For the NF21A_4.0.0.18.dll update, look for a log message that is similar to the following:

oldFirmwareVersion:4.0.0.x

newFirmwareVersion:4.0.0.18

upgradeStatus:Success

*Note: The NF21a firmware can be updated locally on individual units by simply running the 4.0.0.18.exe directly.