Q: When we scan the PDF417 barcode nothing registers. How can we get the scanner to scan this type?

A:

• Click the up arrow in the system tray at the bottom right
• Double Click the Barcode Manager Icon
• Click the DecoderSettings Tab
• Scroll down and find PDF417
• Make sure that it is enabled
• Now you can test scanning a PDF417 barcode and see if it shows up on the Control Tab in the empty box
• If everything showed up fine then test it in your software