Exceptions
Mar 07, 2024
99
Note:
This article showcases features that are typically only made available to Administrator roles.
However, since Getac Enterprise is highly configurable, the ability to complete tasks described in this article may be different for each User, depending on policy. Please contact an administrator with all access questions and concerns.
However, since Getac Enterprise is highly configurable, the ability to complete tasks described in this article may be different for each User, depending on policy. Please contact an administrator with all access questions and concerns.
Overview
Exceptions represent any records reported by the InCar application to Getac Enterprise. This is primarily used by support and development teams to aid in troubleshooting and is not necessarily indicative of a problem.
To view Exceptions by Unit, perform the following steps:
- Search for the desired Unit from the Main Units Page.
- Check the box to the left of the desired Unit.
- Click on the Gear icon, then Exceptions.
- Use the funnels to sort the list.
- Export a copy to .CSV if desired and open in Microsoft Excel or other spreadsheet software.
Note:
This log is much easier to read in Excel. Be sure to click on Export all Pages before clicking on the Excel icon.
See the image below for an example:
Note:
This can also be accomplished from the Detailed Unit Page > Exceptions Tab.
