Uploading Assets

Stefan Bakken

May 03, 2024

134

Overview

Assets from non-Getac capture devices can be uploaded and stored securely in Getac Enterprise.

This simple process allows for the following benefits:

Audit Trail.
Playback of many video and audio files.
Review PDFs, and some image files.
Email sharing.
Adding to Cases.

Training Video

Watch the video below for how to upload Assets to Getac Enterprise:

Caution:

Videos that require a proprietary codec or player to be watched can be stored, but not reviewed within . It is recommended that the player be zipped together with the video file and uploaded together. To review, simply download a copy of the file using the Export process and unzip to review locally.

Note:

For information on how to upload to an existing , read here.

Supported File Formats

Note:

Most file formats supported by can be uploaded and stored securely in however, most cannot be opened or reviewed e.g. .csv, .xlsx, .doc, etc.

Video

The following video formats can be played back in Getac Enterprise without issue. Any videos using a different codec may be stored, but will need to be downloaded to review. If you require playback of a particular codec, send a feature request to [email protected].

Codec	File Format
H.265 (x265)	.MP4
H.265 (HEVC)	.MP4
H.264 (generic)	.MP4
H.264 (base)	.MP4
H.264 (main)	.MP4
H.264 (high)	.MP4
H.264 (QuickTime)	.MP4
H.264 (QuickTime)	.MOV
H.264 (DivX)	.MP4
H.264 (XAVC S)	.MP4
H.263 (generic)	.MP4
H.262 (MPEG-2)	.MPG
MV4 (SP)	.MP4
MV4 (AVC)	.MP4
WMV (7)	.WMV
WMV (8)	.WMV
WMV (9)	.WMV
WMV (Standard)	.WMV
Google Flash (VP7)	.FLV
Google Flash (VP8)	.FLV
Google Flash (VP9)	.FLV
Avid (DV)	.AVI
Avid (DV1)	.AVI
Avid (DV2)	.AVI
Cinepak	.AVI
Indeo (4)	.AVI
Indeo (5)	.AVI
Motion JPEG	.AVI
Microsoft Video	.AVI
Microsoft (RLE)	.AVI

Audio

The following audio formats can be played back in Getac Enterprise without issue. If you require playback of a different audio format, send a feature request to [email protected].

Format
.WAV
.MP3
.M4A

Images

The following image formats can be reviewed in Getac Enterprise without issue. If you require review of a different image format, send a feature request to [email protected].

Format
.PNG
.JPG
.JPEG