Extend Retention Period
Mar 07, 2024
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Note:
This article showcases features generally available to Supervisor roles and above.
However, since Getac Enterprise is highly configurable, the ability to complete tasks described in this article may be different for each User, depending on policy. Please contact an administrator with all access questions and concerns.
Overview
This feature allows authorized Users to extend the time period originally given to an Asset or Asset Group. The Purge feature allows for reverting to the original retention period.
Training Video
Watch the video below for how to extend a Retention period and revert to the original Retention time:
Warning:
The Purge feature, detailed in the video, sets Assets back to their original Retention Period. If the present time is past the original time period, the Assets will delete momentarily after resulting in data loss. Be certain to check the timestamp of the video AND the Retention time on any applied categories BEFORE using the Purge feature to avoid this situation. When in doubt, contact [email protected]
